DELIVERY AND RETURNS
At
Zendro, we don't just sell spiritual items. All items are handmade and checked
by one of our experts before they are shipped.
We also
want to be able to offer our products at the lowest possible price. Because we
ship the products directly from our warehouse, we save a lot on transportation
and storage costs. With this system we save a lot of CO2 and together we
contribute to slowing down global warming.
Europe
Total
delivery time = 6-10 working days* (order processing time + shipping time)
These
are our general guidelines. We keep these generous delivery times because all
products are handmade and therefore require a longer production time.
*Please note: Due to the impact of the COVID-19 virus, it
may take a few days longer than normal to receive your order. Zendro takes all
measures seriously to ensure the health and safety of our community.
Questions about your order?
Do you
have any questions about your order? If so, please feel free to contact us at
any time, including weekends and outside of business hours.
Returns
You can
return your order up to 14 days and we will ensure that the purchase price is
credited to your account within 5 working days of receipt of the return.
Easy
returns:
Step 1:
Contact us at info@zendro.nl or our contact form to request a return form. Fill
out the form completely.
Step 2:
Send the items along with the completed return form to the address on the
return form. Make sure you provide the package with a Track & Trace code.
As the sender, you are responsible for the return costs.